White Villa Photography and Films Terms and Conditions
Terms and Conditions of booking (the “Booking”) between the Bride and Groom (“You”, “Your”) and White Villa Films Limited (“We”, “Us”, “Our”)
1. Booking and Payment
a. As payment for the services provided under the Booking, You shall make payment to Us of an amount agreed between You and Us (the “Package Total”)
b. You shall make payment of the Package Total to Us no later than 14 days before the Wedding Date. Wedding Date means the date specified within the Wedding Date field of the Booking Form (the “Wedding Date”)
c. You will make payment of a non-refundable booking fee of £400 (the “Booking Fee”) which will be deducted from the Package Total
d. An additional travel fee may apply depending on the location of the event
a. You have the option to cancel or amend the Booking by providing Us with written notice (“Written Notice”) in the following form:
i) Email notification to firstname.lastname@example.org
ii) Written notification to White Villa Films Limited, Redwood House, Brotherswood Court, Almondsbury Business Park, Bristol, BS32 4QW
b. The date of cancellation is the date that We receive Written Notice of cancellation from You
c. If We receive Written Notice to cancel the Booking pursuant to clause 2.1, You shall be liable to make payment to Us as follows:
i) If We receive Your Written Notice to cancel the Booking 30 days or less prior to the Wedding Date, You will pay Us 90% of the Package Total
ii) If We receive Your Written Notice to cancel the Booking between 31 and 60 days prior to the Wedding Date, You will pay Us 80% of the Package Total
iii) If We receive Your Written Notice to cancel the Booking between 61 and 90 days prior to the Wedding Date, You will pay Us 70% of the Package Total
iv) If We receive Your Written Notice to cancel the Booking between 91 and 180 days prior to the Wedding Date, You will pay Us 50% of the Package Total
v) If We receive Your Written Notice to cancel the Booking 180 days or more prior to the Wedding Date, You will pay Us 30% of the Package Total
d. Any payments made by You prior to receipt of Written Notice by Us shall be deducted from any amount due under clause 2.3
e. If We receive Written Notice to amend the information provided to Us by You, You will make payment to Us of an administration fee as determined by Us from time to time
f. If We cancel Your Booking, We will refund any amounts paid by You to Us
3. Standard of Work
a) We make every effort to provide a high quality service. We provide You with opportunity to take part in the creation of the film or photography with a pre wedding meeting and optional pre wedding shoot along with the opportunity to discuss your service at any time via phone, email or in person.
b) All equipment is checked and cleaned prior to the Wedding Date
c) You have 14 days from delivery of the USB/BluRay/DVD (the “Product”) to advise Us of any fault with the Product. After this date, You agree that the Product has been accepted unconditionally by You. We deem the Product to be delivered 3 days after We have posted the Product to You (the “Delivery Date”).
d) We guarantee the Product against mechanical fault for one year from the Delivery Date.
e) You agree that all photographic coverage is at the photographer’s professional discretion and no one photograph will be deemed more important than another. Whilst We make every effort to complete special requests, You agree that special requests are not binding instructions and will be completed at Our discretion.
f) You agree that the photographer(s) has complete artistic license including but not limited to, the poses and locations used. You also agree that the photographer’s judgement shall be final in relation to, including but not limited to, the poses and locations used and the number of images taken. You agree that due to the vagaries of the weather and willingness of the subjects it may not be possible to capture all images requested.
g) You agree that the number of images taken is at Our discretion and no minimum number of images is guaranteed.
4. Copyright and Ownership
a) You agree that it is Your responsibility to obtain any and all permits and consents required by the church, venue or any other location to allow us to provide the services
b) We reserve all rights to the Product produced with the exception of dubbed music which is licensed under the MCPS Limited manufacture license and PPL license included in the Booking.
c) You shall not copy, reproduce or publicly show in whole or in part the completed Product unless written confirmation from us is given.
d) We grant You a royalty free personal use license which allows unlimited personal not for profit use of the Product as stated below:
Royalty Free License Agreement: White Villa Films Limited (the “Owner) of the copyrighted photograph being purchased (the “Product”) hereby grants You the non-exclusive, non-assignable, non-sublicensable, and perpetual rights to use, reproduce and distribute the copyrighted Product for personal non-profit purposes, and to incorporate the copyrighted Product, in whole or in part, into derivative works for non-profit distribution. You are prohibited from using the Product for any other purpose, including but not limited to: using or reproducing or distributing the Product and/or materials, incorporating all or any part of the Product for profit; selling or distributing electronic copies of the Product as stand alone files or as part of a product from which a person is able to extract the Product as a stand alone file; distributing the Product in or as part of an electronic template (e.g. as an image available in a word processing or web page creation application) intended to be reproduced by third parties on electronic or printed products; or using the Product as part of a trademark, service mark or logo. Owner retains all other rights in the Product and any derivative work, including without limitation, the right to use, copy, sell, license, and distribute copies of the Product in all markets and territories.
e) You agree that all negatives and digital files remain Our property
a) You agree to make arrangements with the wedding venue for food and refreshments to be available to Us on the Wedding Date
b) We may use any material recorded on the Wedding Date for promotional purposes. If You do not want any material to be used for promotional purposes, You must notify Us prior to the Wedding Date.
c) We aim to complete the online proofs of the Product within 6 to 8 weeks of the Wedding Date. We reserve the right to extend this period during busy periods.
d) We archive all Products for one year. Providing We still have access to the Product, We will provide a copying service upon request.
e) We reserve the right to substitute the specified photographer with another photographer at our discretion.
f) The performance of the Booking by Us or You is subject to alteration or cancellation by either party due to any unforeseeable event which is outside of the control of Us or You and has an impact on either parties ability to perform their obligations under the Booking (a “Force Majeure Event”). We will provide a full list of Force Majeure Events at Your request. Any event not included on this list will not be subject to this clause 5.6 and will be subject to the payments set out in clause 2.3.
g) If You wish to make a complaint, You must notify Us within 28 days of the issue arising and You must do so no later than 28 days of receipt of the Product.
h) We reserve the right to terminate coverage and leave the location of the event if We experience inappropriate, threatening, hostile or offensive behaviour from person(s) at the event; or in the event that the safety of the photographer is in question.
i) These terms and conditions of the Booking shall be construed and enforced in accordance with the laws designated by Us, now or in the future.
j) White Villa Films Limited and You aggree that cooperation and punctuality are essential to accomplish the goals and wishes of all parties. Shooting commences at the scheduled start time and ends at the scheduled end time as set out in the booking form. If You do not arrive at the appointed time for the event, shooting will commence at the scheduled start time and end at the scheduled end time. All additional time beyond the scheduled end time will be billed to You.
k) All travel expenses are based on the distance between the event location(s) and Our registered address. For all wedding events, the first 70 miles of travel are included. All miles in excess of this are charged at £0.60 per mile. Additional lodging expenses may also be billed depending on distance.
l) We are limited by the rules and guidelines of the location(s) and site management. You agree to accept the technical results of their imposition on Us. Negotiation with the officials for moderation of guidelines is Your responsibility; We will offer technical recommendations only.
6. Exclusion of Liability
You and We agree that in any scenario the liability of either party shall not exceed the Package Total. You and We agree that neither party is liable for indirect or consequential loss.
In the event of mechanical or human error, You agree that our liability shall be proportionate to the amount of Product lost. In no event will our liability exceed the Package Total
Information We collect:
We may collect and store the following information:
Name and Job Title
Contact information including email address
Demographic information such as postcode, preferences and interest
Other information relevant to customer surveys and/or offers
We require this information to understand your requirements and provide you with the best possible service. We may use the information we gather for the following purposes:
Internal record keeping
To improve our products or services
To periodically send promotional emails about new products, special offers or other information which We think You may be interested in. We will do this using the email address provided by You. You may contact Us at any time in order to opt out of this service.
From time to time, We may use Your information to contact You for market research purposes. We may contact You by email, phone, fax or post. You may contact Us at any time in order to opt out of this service.
To customise Our website according to Your interests
We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect online.
You may choose to restrict the collection or use of Your personal information in the following ways:
Whenever You complete a form on the website, pay close attention to the box that You can click to indicate that You do not want Your information to be used for direct marketing purposes
If You have previously agreed to Us using Your personal information for direct marketing purposes, You may change Your mind at any time by writing to Us atWhite Villa Films Limited, Redwood House, Brotherswood Court, Almondsbury Business Park, Bristol, BS32 4QW or emailing Us at email@example.com
We will not sell, distribute or lease Your personal information to third parties without Your consent or if We are required to do so by law. If You have provided Your consent, We may use Your personal information to send You promotional information about third parties which We think You may find interesting.
Under the Data Protection Act 1998, You may request details of personal information which We hold about You. A small fee will be payable by You. If You would like a copy of the information We hold about You, please write to White Villa Films Limited, Redwood House, Brotherswood Court, Almondsbury Business Park, Bristol, BS32 4QW.
If You believe the information We hold about You is incorrect or incomplete, You must contact Us as soon as possible by writing to White Villa Films Limited, Redwood House, Brotherswood Court, Almondsbury Business Park, Bristol, BS32 4QW or emailing Us at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
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Links to Other Websites
This website and its content is copyright of White Villa Films Limited, (c) White Villa Films Limited 2018. All rights reserved.
Any redistribution or reproduction of part or all of the content in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for Your personal and non-commercial use only
You may copy the content to individual third parties for their personal use, but only if You acknowledge the website as the source of the material
You may not, except with Our prior written permission, distribute or commercially exploit the content of this website. Nor may You transmit or store any content of this website on any other website or other form of electronic retrieval system.
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